E-Samadhan is an online grievance redressal platform used in India to facilitate the resolution of various complaints or issues faced by citizens. It allows users to submit complaints and track their resolution status through a digital interface. The main goal of this platform is to promote transparency, accessibility, and efficient handling of grievances, ensuring that citizens’ concerns are addressed in a timely and effective manner.
E-Samadhan can be used to file complaints related to different departments, such as public services, civic amenities, health, education, and others. The platform helps in ensuring that issues are directed to the right authorities, and it monitors the progress of the complaint resolution.
Features of E-Samadhan include:
- Online Complaint Submission
- Tracking and Updates
- Transparency
- Multi-Department Access
- Accessibility