a Workshop on ” Enhancing Communication Skills: Key to Success in the Tourism Industry ” on April 16, 2024.

Department of Tourism and Hospitality Management, School of Management Studies, Central Tribal University of Andhra Pradesh, organized a workshop on “Enhancing Communication Skills: Key to Success in the Tourism Industry” on April 06, 2024. Prof. T. Hari Babu, Vice-Principal, Lendi college of Engineering, Vizianagaram addressed and interacted with the students. Prof. Hari Babu emphasized on the crucial role of effective communication in the tourism industry. The guest lecture covered the key areas such as verbal, non-verbal, written, and intercultural communication skills. Techniques such as active listening, clarity in speech and writing, and cultural sensitivity were highlighted as essentials for delivering excellent customer service. The workshop also explored the impact of digital communication tools in enhancing customer interactions. The students gained the practical insights to improve their communication abilities, which are crucial for customer satisfaction and to have competitive advantage in the tourism sector. The workshop underscored the importance of continuous learning and adaptation to evolving communication trends. The event concluded with a vote of thanks.